Port Access

Port of Wilmington Trucker instructions

Port Container Terminal Hours

MON-FRI

7:00am to 6:00pm
5:30pm is the last receiving time for containers.

Port General Cargo Terminal Hours

MON-FRI

General Cargo
7:30 am to 12 noon
1:00 pm to 3:30 pm

Pulp and Paper Cargoes
8:00 am to 12 noon
1:00 pm to 4:00 pm

Port of Wilmington Reefer delivery/receipt and chassis repairs

MON-FRI

8:00am to 12:00pm
1:00pm to 4:30pm
All people, vehicles, and equipment entering North Carolina Ports facilities are subject to screening.

Contact during Office Hours – Containers (South Gate):
(910) 343-6381

Contact during Office Hours – General Cargo (North Gate):
(910) 343-6244

Contact South Gate After Hours:
(910) 343-6255

Contact North Gate After Hours:
(910) 343-6257

Trucker Information (Container Terminal)

  • All container traffic must use the outside (right) lane to enter the South Gate.
  • The gate pass dispenser is located near the access-control badge scanner.
  • Push RED button on gate pass dispenser – this will be your gate pass to proceed into the terminal.
  • Inbound loads must cross scales for weighing.
  • Scan gate pass at scale box to record weight.
  • Enter the container gate lanes. Empties, proceed to Lane 1 Inbound traffic, proceed to Lane 1, 2, 3, or 4 Outbound traffic, proceed to Lane 5, 6 or 7
  • To start transaction, insert the gate pass into the slot on the silver pedestal.

Trucker Information (General Cargo Terminal)

  •  No appointment necessary. First come, first serve.
  • Drivers need to proceed to Cargo Control.
  • Drivers must provide delivery/pickup number, customer name and type of cargo for processing.
  • Drivers must have a valid TWIC card to enter the port. http://www.ncports.com/nc-state-ports-authority/port-security/twic/
  • If the driver does not have a TWIC card, please call one of the following approved escort services: Reaves Trucking 910-619-6975, Chuck Tipton 910-228-9497, Port City Taxi 910-762-1165

Port of Morehead City Trucker Instructions

Port Hours

MON-FRI

8:00am to 5:00pm
Trucks must check in by 4:00 pm to guarantee loading/unloading before gate closure.

Contacts during Office Hours:
(252) 808-4224
(252) 808-4223

Contact Main Gate After Hours:
(252) 808-4209

Trucker Information

  • All drivers report to the Shipping and Receiving Office for check-in.
  • Shipping and Receiving opens 8 am to check in trucks.
  • No appointment necessary. First come, first serve.
  • Drivers must have a valid TWIC for unescorted access.
  • Drivers without a TWIC should contact their dispatcher or appropriate North Carolina Ports marine terminal user for assistance.

No weapons or alcohol are allowed on North Carolina Ports facilities. Please observe all posted signage. Please be advised that any driver entering the terminal that has received medical treatment involving radiation therapy should notify the gate guard upon arrival. Drivers receiving such treatment should also be prepared to provide doctor’s paperwork at the CBP booth upon exiting the terminal.

The productivity and turnaround times at the North Carolina Ports are second to none. To help ensure a speedy visit, please refer to the checklists below.

Truckers

    • Complete the account registration form in our Terminal Operating System (MACH).
    • You will need a North Carolina Ports badge as well as a valid TWIC card to enter our gates.
    • Be sure to have proper handling orders.
    • Keep in mind our varying terminal hours depending on your destination.

  • Speed limit is 15 mph.
  • Truck drivers are to remain in trucks at all times while in the container yard.
  • Locking of pins to be done at the interchange.

 

Carriers/Customers

Visitors

If your group would like to arrange a tour of our facilities, please contact Cliff Pyron in the External Affairs Department via email with the following information:

  • Maximum number of tour participants.
  • Brief description of the group.
  • 2-3 options for scheduling.
  • Spreadsheet of participants sorted by last name.
  • All adults must show a photo ID upon entry.
  • Tours last about an hour.

ID Badge And Escort

Visitors needing access to any North Carolina Ports facility can request an escort in advance from North Carolina Ports departments, tenants, or other North Carolina Ports marine terminal users. Escorts should be arranged in advance and notification made by the escort to Port Security.
To request an escort and/or ID badge, please contact us.

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What is TWIC?

TWIC was established by Congress in the Maritime Transportation Security Act and the Security and Accountability for Every Port Act to serve as an identification program for all Coast Guard credentialed mariners and personnel requiring unescorted access to secure areas within a port.

Who Needs TWIC?

Anyone who needs unescorted access to secure areas of North Carolina Ports facilities must present a valid TWIC. This includes all Ports employees, longshoremen, tenants and their employees, truck drivers, delivery drivers, shipping agents and other customer representatives. The secure areas are inside the gates at both ports. Anyone who needs to drive through the gates at either port must present both a North Carolina Ports badge to swipe on the card readers and a TWIC card to show the gate officers.

What Is the Process for Obtaining a TWIC?

The current processing time for a TWIC card is 60-90 days. It is important for anyone who needs the credential to enroll as soon as possible. Pre-enrollment speeds up the process by allowing workers to provide biographic information and to schedule a time to complete the application process in person, eliminating waiting at enrollment centers. Pre-enroll online at https://www.tsa.gov/for-industry/twic.

Visitors needing access to any North Carolina Ports facility can request an escort in advance from North Carolina Ports departments, tenants, or other North Carolina Ports marine terminal users. Escorts should be arranged in advance and notification made by the escort to Port Security. All escort applications need to be filed online at least eight hours before arrival at the Gate. To request an escort, please read the following information and fill out the form below.

Personal Information







Visitor 1







Visitor 2







Visitor 3







Visitor 4







Visitor 5







Disclaimer: I have attended the TWIC escort training conducted by the North Carolina Ports. I understand the requirements and duties of this obligation and agree to perform escorting duties to the best of my ability. By submitting this electronic TWIC escorting application, I accept the role of an escort for the individuals named on this TWIC Application Form. I will maintain side-by-side contact with these individuals, not allow them to take photographs of the facility without advance authorization by North Carolina Ports Police, report any nonconformity to the North Carolina Ports Police, and see these individuals are safely off the port facility while under my TWIC escorting supervision. I am escorting the following individuals who will be under my TWIC escorting supervision at the specified location.

Do your part to make today an incident free day.

The nature of our work environment demands that we closely examine each work activity and plan accordingly for the most effective arrangement for employees and port users. North Carolina Ports works closely with its partners and customers to provide a proper working environment for workers and safe facilities for our employees and port users.
To help achieve these objectives, North Carolina Ports requires that the following safety rules be observed on property:

  • Obey all traffic signs and lane markings
  • Obey posted speed limits
  • Do not travel between containers in the container yard
  • Maintain 50’ from heavy equipment while operational
  • Travel in approved lanes. Do not take shortcuts
  • Class 2 reflective vests are required when walking in the operational areas
  • North Carolina Ports employees are prohibited from using a cell phone while their vehicle is in motion. Please exercise the same courtesy when you are visiting a port facility.

Always On Duty

The North Carolina Ports Police Department includes sworn police officers and security officers on duty 24 hours a day, seven days a week at both the Port of Morehead City and the Port of Wilmington. North Carolina Ports Police work closely with local, state and federal law-enforcement as well as emergency management agencies to provide a safe and secure environment for personnel and cargo.

Port security has always been a priority to the North Carolina Ports, with increased emphasis since September 11, 2001 with assistance from regional, state and national organizations. North Carolina Ports Police routinely participate in security training exercises and continually update security protocols based the dynamic nature of national security. The U.S. Coast Guard and Transportation Security Administration have required that anyone needing access to restricted areas of North Carolina Ports facilities to present a valid Transportation Worker Identification Credential (TWIC), or be escorted by a TWIC holder. The restricted areas are composed of all areas within the gates at both ports.

Since the federal Port Security Grant program began in 2002, North Carolina Ports has received grants and invested millions more to assess security and upgrade capabilities. Improvements include perimeter upgrades with fencing, lighting and cameras, underwater surveillance capabilities, extensive communications and interoperability improvements.

North Carolina Ports partners and customers participate in the Homeland Security Department’s Customs-Trade Partnership Against Terrorism program and have a closed loop of security certification.

The Port of Wilmington, Morehead City and the Charlotte Inland Terminal received Customs-Trade Partnership Against Terrorism (C-TPAT) certification from the US Department of Homeland Security in 2007, and have been revalidated each year. The C-TPAT program examines each link in the supply chain to ensure the security of cargo entering the United States. Steamship lines, overseas suppliers and ports, and other participants in the shipping process are examined for adherence to program requirements, administered by Customs and Border Protection.