Container Gate Complex

NEW SOUTH GATE CONTAINER COMPLEX – Opened February 14, 2022

The new truck gate container complex enables NC Ports to meet the demand of increased container volume at the Port of Wilmington while continuing to improve on the best trucker turn-times on the East Coast. Improvements include increasing inbound lanes for truck traffic to seven, outbound lanes to six, additional lanes at Port Security and additional outbound Radiation Portal Monitoring (RPM) lanes. All of this is designed to better service our truckers and local port-user community.

In addition to the new truck gate container complex, this project included a new Container Operations Office.

Phase 1: Complete August 1, 2021

New TOS/GOS systems launched on the current truck gate complex, with no process change to the trucking community.
The Customer Access Portal (CAP) is live. Trucking companies can access cargo information once registered. This data interacts with the new Navis N4 terminal operating system.

Phase 2: Complete February 14, 2022

This phase expediates truckers through the port with new technology, ultimately leading to even better turn times.
Additional features includes RFID technology, weigh-in motion scales, optical character recognition (OCR) portals and other increased capabilities with CAP.

The simultaneous addition of a new Terminal Operating System and Gate Operating System will enhance the efficiency of the Port of Wilmington’s container yard and container gate.

TERMINAL OPERATING SYSTEM – TOS

North Carolina Ports selected Navis N4 to operate our newly designed container terminal and gate at the Port of Wilmington. N4 is a premier TOS used at more than 140 container terminals throughout the world, managing some of the most highly sophisticated automation operations.

GATE OPERATING SYSTEM – GOS

We selected smart-Tecs’ technologies to operate our new container gate interchange at the Port of Wilmington. Security, optical character recognition (OCR), weigh-in motion (WIM), radio frequency identification (RFID) and kiosks will be integrated with new software and physical infrastructure to produce one of the safest and most efficient container gates in North America.

CUSTOMER ACCESS PORTAL – CAP

In addition to new the TOS and GOS, we are investing in the development of a port Customer Access Portal.

Functionality in Phase 1 includes:

Vessel schedules
Container availability/holds
Container queries/reports
Chassis queries/reports
Export report – bookings, release numbers, EDOs
Gate activity report
Trucker registration
Online booking/adjustments
Online payments

Functionality in Phase 2 includes:

Container track and trace
RFID tag purchase and distribution
Vessel tracking
Reports and dashboards
KPIs/Performance
EDI Recovery – PO Upload
ASN (856)
Special services request

The portal helps serve our customers and builds upon our technology investments to further enable digital relationships.

Visit the new Customer Access Portal now for additional information.